Shipping policy
Shipping Policy
NailzByDev
We strive to process and ship your order as quickly and efficiently as possible. Please review our shipping policy below before placing your order.
Processing Times
Orders are typically processed and shipped Monday through Friday, excluding major U.S. postal holidays.
Please allow 3–5 business days for order processing prior to shipment.
Orders placed on a scheduled shipping day will generally ship the following business day.
During high-volume periods (such as new product launches, promotions, or sale events), processing times may be slightly extended. As a small team, we appreciate your patience and support during these busy times.
International Shipping & Customs
International shipments may be subject to import duties, customs fees, taxes, and/or VAT (Value Added Tax) imposed by the destination country.
These charges are not included in the purchase price or shipping cost and are the sole responsibility of the recipient.
NailzByDev does not collect or control these charges, as they are determined by your country’s customs authority.
Customers are responsible for understanding and complying with their country’s import regulations prior to placing an order.
❗ We cannot modify invoices, alter declared values, or mark packages inaccurately.
Providing false customs information is illegal, and as a business we strictly comply with international shipping regulations.
Refused, Abandoned, or Undeliverable Shipments
If a shipment is:
Refused by the recipient
Held or rejected due to unpaid customs duties or taxes
Undeliverable due to an incorrect or incomplete shipping address
the customer will remain responsible for:
The original shipping cost
Any carrier return fees
Any additional customs duties, taxes, or handling charges
If a refused shipment is returned to us, the customer may be eligible for a refund of the product cost only, minus all shipping, return, carrier, and customs-related charges.
If the carrier abandons or destroys the shipment due to refusal or unpaid duties, the order will not be eligible for a refund.
We strongly recommend contacting your local customs office or postal service to understand potential import fees before placing an international order.
Need Help?
If you have any questions about your order or shipment, please contact us at:
We’re always happy to assist whenever possible.
Thank you for supporting NailzByDev!
— The NailzByDev Team