Shipping policy

Processing Times

Orders are processed Monday through Friday, excluding major U.S. holidays.

Please allow 3–5 business days for processing before shipment.

Processing times may be extended during product launches, sales, and other busy periods.

Once your order ships, you'll receive an email with tracking information.

International orders may be subject to customs duties, import taxes, VAT, and additional fees.

All customs fees and import charges are the customer's responsibility and are not included in our shipping rates.

Customers are responsible for checking their country's import regulations before ordering.

We cannot alter declared values, modify customs invoices, or mark packages inaccurately.

Customers are responsible for providing an accurate shipping address at checkout.

Incorrect or incomplete addresses may result in delivery delays, returned packages, or additional shipping fees.

Please contact us as soon as possible if you notice an address error. Once an order has shipped, we cannot guarantee changes can be made.

If a package is refused, returned, or undeliverable due to an incorrect address or unpaid customs fees:

Original shipping costs are non-refundable.
Customers are responsible for applicable return shipping, customs, and carrier fees.
Returned orders may qualify for a refund of the product cost, minus applicable charges.
Packages abandoned or destroyed by the carrier due to refusal or unpaid duties are non-refundable, except where required by law.

For shipping questions or order assistance, please email contactnailaddicts@gmail.com.

Thank you for shopping with NailzByDev!