Refund policy

Return & Refund Policy

NailzByDev

We offer a 7-day return policy, which means you have 7 days from the date of delivery to request a return.

To be eligible for a return, items must:

Please note: Gel products are not eligible for return.

To start a return request, please contact us at:
📧 contact@nailzbydev.com

If your return request is approved, we will provide instructions for returning the item.

Returns sent without prior authorization will not be accepted.

If a return shipping label is provided, the cost of the return label will be deducted from the refund amount.

Original shipping costs are non-refundable.

Please inspect your order immediately upon delivery.

If your order arrives damaged, defective, or incorrect, contact us as soon as possible so we can evaluate the issue and work toward a resolution.

Requests submitted significantly after delivery may not be eligible for replacement or refund.

Certain items are not eligible for return or refund, including but not limited to:

Warranty claims do not cover damage caused by improper use, mishandling, or failure to follow product instructions.

We also do not accept returns or refunds for items purchased during sales events or special promotions, including:

If you need a different item, we recommend returning the eligible item and placing a new order for the replacement.

Once your return is received and approved, you may proceed with a new purchase.

Please note: Electronics are not eligible for exchanges.

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to the original payment method.

Please note that banks and payment providers may require additional time to process and post refunds after they are issued.

Shipping charges, return label costs, and any applicable processing fees may be deducted from the refund amount where applicable.

For questions regarding returns, exchanges, or product eligibility, please contact us: